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Consistent Productivity
TwinState's IntuITive IT Management Service combines proactive management and remote IT help desk support so you can focus on your business while we focus on your IT.
Management Services Features
- Site Assessment and Inventory
- Proactive Service
- Management and Status Reporting
- Best Practice Driven
- Automated and Reliable
Management Services Benefits
- Reliability
- Security
- Consistency
- Productivity Gains
- Cost Management and Control
- Performance
- Managed Expansion and Growth
Management Best Practices
- Spyware Protection and Removal
- Virus Protection
- Disk Drive Analysis
- Security Patch Management
- Application Usage
- System Auditing
- Backup and Disaster Recovery
- User Policy Enforcement
Comprehensive Server Support
Ongoing Proactive Server Maintenance:- Microsoft Windows Server Patch Management
- Microsoft SQL Server Patch Management
- Microsoft Exchange Server Patch Management
- Anti-Virus Definition Management
- Backup Monitoring
- Hardware Firmware Management
- Service Monitoring with proactive notifications
- Event Log Review
- Remote IT Helpdesk Support
Advanced Desktop Support
Ongoing Proactive Desktop Maintenance:- Security Patch Management
- Virus Protection Management
- System Audits
- Monthly Managerial Reports
- Hardware Change Notification
- Security Log Monitoring
- Spyware removal and management
- Bandwidth Usage Tracking
- Asset Management
- End-User Remote Control
- Remote IT Helpdesk Support
Network Monitoring Service
Ongoing Proactive Network Monitoring Services:- SNMP Monitoring
- LAN/WAN Network Electronics Monitoring
- PBX and Phone System Monitoring
- Connectivity Status and Alerting
- Alarm Monitoring
- Bandwidth/Performance Reporting
- Web Services Monitoring
- Monthly Managerial Reports
- Bandwidth Usage Tracking
- Asset Management
- Remote IT Helpdesk Support
