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Ensure Telephone System Reliability with IntuITive VOICE Telephone System Monitoring

It's all about uptime! Your telephones are mission critical and often
taken for granted. Ensuring your voice systems are being maintained at
healthy levels and available when you need them most is what really
matters. TwinState's IntuITive Voice Telephone System Monitoring Service
has all the features and functionality to provide powerful, flexible and
easy monitoring and protection of your voice communications
environment.

The solution is part of our IntuITive IT Management Service Platform, a
proactive, preventative process to keep all your systems up, running and
available. IntuITive VOICE Giving business owners the confidence and
peace of mind to know their mission critical data and applications are
safe, secure, and ready to be restored in the event of a disaster. This is
the hallmark of our approach. We'll focus on your technology, so you can
focus on your business.

IntuITive Voice Features

• Real-Time Alarm Monitoring - Our telephone systems alarm levels are
monitored real-time 24x7 and alert us of critical and major alarm
levels.

• Rapid Response - With alarms flowing directly into our Network
Operations and Dispatch Centers, TwinState can respond quickly and
with advanced knowledge of the nature of the trouble.

• Flexible Notification - The alarm monitor can be configured with
additional email notifications to multiple parties allowing for on-site
Customer personnel to respond immediately.

• Remote Programming Support - In addition to deploying our voice
monitor, TwinState can provide remote connectivity options giving our
technicians instant access to the system for programming and
troubleshooting right from our Network Operations Center.

IntuITive Voice Benefits

• IntuITive VOICE takes guesswork out of wondering if your enterprise Telephone System is functioning at healthy levels.

• IntuITive VOICE notifies our Network Operations and Dispatch Center realtime of major and critical alarm levels in your voice systems.

• IntuITive VOICE provides for rapid, efficient response to critical items as
they arise ensuring maximum uptime of your Telephone Systems.

• IntuITive VOICE allows for proactive alerting of non-critical alarms so they
can be dealt with and addressed before becoming business impacting.
IntuITive VOICE offers peace of mind so you know the health of your voice
network is being monitored by TwinState's IntuITive Service Team.

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