Whitepaper

How Unified Communications Transforms the Way You Do Business

Certified Women-Owned Business Enterprise

In a world where we have more options than ever for communication, you’d be forgiven for thinking that business communications are easy. Unfortunately, the same technological advances that allow for more choice have also presented us with more barriers.

In most business sectors, your communications need to be reliably secure. Maintaining security prevents prying eyes and listening ears from accessing the information you need to guard.

Fortunately, using unified communications can help you achieve greater security while streamlining the way you do business.

PROMOTE COLLABORATIVE WORKING

When you want your projects to succeed, you need to make sure employees can collaborate. Those collaborations need to extend beyond scheduled meetings. When employees are free to share ideas with one another, new and brilliant ideas can come to life.

One way to achieve collaboration is by using apps that promote unified communications. Apps such as Slack allow employees to communicate with one another, and setting up specific teams via the app is easy. In addition to discussing ideas, you can share files, create polls, and hold meetings. As a result, streamlining your communications becomes easier.

EXCEEDING EXPECTATIONS IS EASIER

Whether you’re communicating internally or externally, using unified communications is an easy way to exceed expectations. Unified communications often offer high-quality voice services that deliver the clarity that’s difficult to rival. As a result, conveying your message to those who need to hear it is easy.

Achieving greater clarity of communication also makes you look more professional. When your business exceeds expectations on the professionalism front, you may get an edge on your competitors too.

“Maintaining security prevents prying eyes and listening ears from accessing the information you need to guard.”

COMMUNICATING FROM ANYWHERE IN THE WORLD IS ACHIEVABLE

Whether your employees are venturing to conferences or you need to communicate with clients abroad, you need to achieve a high-quality experience. As anyone who’s ever placed a call abroad will already know, the fees can be extortionate. Fortunately, VoIP can help you overcome that.

According to some statistics, VoIP can help you save up to 40% on your overall calling costs. Using VoIP telephony that’s based in the cloud, you make it possible for your employees and clients to communicate from anywhere. Whether your brand currently has an international presence or not, VoIP gives you the option to expand abroad, and you might save some money along the way.

BRING YOUR OWN DEVICE (BYOD) POLICIES BECOME WORKABLE

Just a decade ago, the idea of employees providing their own equipment was unfathomable. Today, Bring Your Own Device (BYOD) policies are becoming increasingly viable. Around 59% of workplaces allow a BYOD policy, and when you explore the benefits, it’s easy to see why. In addition to reducing your overheads, you make it easier for people to work from anywhere.

Turning to unified communications allows you to overcome some of the challenges that BYOD introduces. For example, when your employees need to contact one another, allowing them to do so using a number of disparate apps simply isn’t productive. Messages can get lost, and those who are not using certain apps are shut out from important conversations. With unified communications, you can introduce BYOD and ensure everything runs smoothly.

ROUNDING UP DISCUSSIONS AFTER MEETINGS IS ACHIEVABLE

It’s rarely the case that discussions taking place in a meeting end as soon as the boardroom door closes. Instead, your team is likely to stumble upon ideas afterward. When there’s no way for employees to communicate those ideas or schedule further discussions, it’s difficult to achieve any progress.

Using apps that integrate with unified communications makes post-meeting discussions easier. For example, you can use Office 365 to create new schedules and share files. The messaging app you rely on can be used to float new thoughts. You can also designate tasks and watch team members complete them in real-time, which makes it easier for you to stay organized. When everyone is communicating and scheduling from the same apps, nobody is out of the loop.

“VoIP can help you save up to 40% on your overall calling costs.”
— Nextivia

SIMPLIFYING YOUR PRICING STRUCTURES BECOMES EASIER

Consider all the costs that come with using a number of apps for a single task. In addition to the subscription fees, you need to dedicate time to update them. If you use BYOD policies, you probably need to allocate IT resources to ensuring safe usage and removing access when employees leave.

One way to reduce the cost of communications is by unifying them. When you use a single app to perform several functions, you’re likely to achieve lower operating costs than when you use several. Additionally, having fewer apps to update and perform security checks achieves an immediate reduction in personnel costs. Overall, unified communications have the potential to become an excellent cost-saving exercise.

COLLABORATING DURING ONLINE MEETINGS IS SIMPLER

According to some researchers, video conferencing has resulted in a 19% improvement in collaboration. If you want to take your collaboration efforts a step further, unified communications will allow you to do so. Introducing tools that allow you to work on projects during the course of online meetings can save a lot of personnel time. As a result, you’ll make progress with your projects faster than you normally would and save time for other pursuits.

Using collaborative widgets also helps you draw on resources from other areas. If you have experts in other offices, or you want to outsource, unified communications allow you to do so without anyone needing to leave their usual location. This too can result in lowering your everyday costs.

Unified communications can bring lots of benefits to your business. In addition to expediting your projects, you can reduce costs and impress your clients. Before introducing tools to your workplace, make sure they function well with your current operating systems and devices. If you’re ever unsure, seek advice from an external team of professionals.

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