---
title: Our Process - Twinstate
description: Our Process - Twinstate
---

[![TwinstateLogo_White+GrayText-1](https://www.twinstate.com/hs-fs/hubfs/TwinstateLogo_White+GrayText-1.png?width=2867&height=549&name=TwinstateLogo_White+GrayText-1.png) ![TwinstateLogo_White+GrayText-1](https://www.twinstate.com/hs-fs/hubfs/TwinstateLogo_White+GrayText-1.png?width=2867&height=549&name=TwinstateLogo_White+GrayText-1.png) ](https://www.twinstate.com/old?hsLang=en)

# Our process

It’s what we do to make everything run smoothly

Certified Women-Owned Business Enterprise

![Hi](https://www.twinstate.com/hubfs/Twinstate_March2020%20Theme/images/Twinstate_Icons_Process_Page-01-1.png)

STEP ONE  
Say Hello  
To start a successful partnership, we’ve first got to get to know each other. This is where we talk about challenges, curiosities, and your business vision – with handshaking all around.

![Step Two](https://www.twinstate.com/hubfs/Twinstate_March2020%20Theme/images/Twinstate_Icons_Process_Page-02-1.png)

STEP TWO  
Develop a plan  
Now that we understand your vision, we get to work on building a plan that fits you needs. We put together suggested solutions and services that can drive your business forward.

![Set the strategy](https://www.twinstate.com/hubfs/Twinstate_March2020%20Theme/images/Twinstate_Icons_Process_Page-03-1.png)

STEP THREE  
Set the strategy  
It’s time for a review. This is where we present the plan to you, and make any modifications that make your plan tailor-made to you. Once we’re all in agreement, we can move on.

![STEP FOUR](https://www.twinstate.com/hubfs/Twinstate_March2020%20Theme/images/Twinstate_Icons_Process_Page-04-1.png)

STEP FOUR  
Take action  
Time for Twinstate to shine – here, we go about implementing the solutions you need with minimal complications, downtime, and stress. In short, we’ll take care of it for you.

![STEP FIVE](https://www.twinstate.com/hubfs/Twinstate_March2020%20Theme/images/Twinstate_Icons_Process_Page-05-1.png)

STEP FIVE  
Keep it going  
Many IT providers stop here, but that’s not our style. We prove our dedication to the partnership by actively supporting your business and remaining by your side as IT consultants for the future.

 Who we work with: ![Datto](https://www.twinstate.com/hubfs/Twinstate_March2020%20Theme/images/datto.svg) ![Microsoft](https://www.twinstate.com/hubfs/Twinstate_March2020%20Theme/images/microsoft.svg) ![Sophos](https://www.twinstate.com/hubfs/Twinstate_March2020%20Theme/images/sophos.svg) ![Mitel](https://www.twinstate.com/hubfs/Twinstate_March2020%20Theme/images/mitel.svg) ![Vmware](https://www.twinstate.com/hubfs/Twinstate_March2020%20Theme/images/vmware.svg)

### Signup for our newsletter!

### Nationwide Support

[800.833.8000](tel:8008338000) [support@twinstate.com](mailto:support@twinstate.com)

### Corporate Headquarters

[291 Rand Hill Road  
Morrisonville, NY 12962](https://goo.gl/maps/myCqzYNL4smSx233A)  
P: [518.563.7100](tel:5185637100)

©2020 Twinstate Technologies. All Rights Reserved.  
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<https://twitter.com/_twinstate> <https://www.linkedin.com/company/twinstate-technologies/> <https://www.facebook.com/TwinstateTechnologies/>

![Comprehensive Guide on Enhancing Local e911 Notification with Mitel Revolution](https://www.twinstate.com/hubfs/AI-Generated%20Media/Images/An%20image%20of%20the%20Mitel%20Revolution%20system%20enhancing%20local%20e911%20notifications%20within%20organizations.jpeg)

 Communications, Remote Working, Compliance

### Comprehensive Guide on Enhancing Local e911 Notification with Mitel Revolution

## **Why Mitel Revolution is Essential for e911 Notifications**

In an emergency, every second counts. Having a reliable

[LEARN MORE → ](https://blog.twinstate.com/comprehensive-guide-on-enhancing-local-e911-notification-with-mitel-revolution?hsLang=en)

![Picking a Secure Unified Communications Service](https://www.twinstate.com/hubfs/AI-Generated%20Media/Images/The%20image%20shows%20a%20faceless%20hacker%20in%20black%20hoodie%20looming%20over%20the%20earths%20globe%20in%20a%20cyberfuturistic%20manner-4.jpeg)

 Cybersecurity, Communications

### Picking a Secure Unified Communications Service

In today's digital age, managing large volumes of data is a critical aspect of running a business. Whether it be the

[LEARN MORE → ](https://blog.twinstate.com/picking-a-secure-unified-communications-service?hsLang=en)

[Client Portal](https://connect.twinstate.com/v4_6_release/services/system_io/customerportal/portal.html?company=twinstate&locale=en&hsCtaTracking=82c89db9-923e-4ea4-8f5e-a281b7ea3c20%7Cd37d20ba-7c9e-49c1-8408-a60d1a192c6f#LoginPagePlace:LOGOUT)

<http://www.mindmatrix.net>

```json
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  "@type" : "LocalBusiness",
  "address" : {
    "@type" : "PostalAddress",
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    "addressRegion" : "NY",
    "postalCode" : "12962",
    "streetAddress" : "291 Rand Hill Rd"
  },
  "contactPoint" : {
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    "contactType" : "customer service",
    "telephone" : "+1-518-563-7100"
  },
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  "name" : "Twinstate Technologies",
  "openingHours" : "Mo, Tu, We, Th, Fr 08:00-17:00",
  "priceRange" : "Telecommunications, IT and cybersecurity",
  "url" : "https://www.twinstate.com/"
}
```

```json
{
  "@context" : "http://www.schema.org",
  "@type" : "LocalBusiness",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "United States",
    "addressLocality" : "Colchester",
    "addressRegion" : "VT",
    "postalCode" : "05446",
    "streetAddress" : "59 Rathe Rd Suite #105"
  },
  "contactPoint" : {
    "@type" : "ContactPoint",
    "contactType" : "customer service",
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  },
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  "name" : "Twinstate Technologies",
  "openingHours" : "Mo, Tu, We, Th, Fr 08:00-17:00",
  "url" : "https://www.twinstate.com/"
}
```

```json
{
  "@context" : "http://www.schema.org",
  "@type" : "LocalBusiness",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "United States",
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    "streetAddress" : "128E Hall Street"
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  "name" : "Twinstate Technologies",
  "openingHours" : "Mo, Tu, We, Th, Fr 08:00-17:00",
  "url" : "https://www.twinstate.com/"
}
```

```json
{
  "@context" : "http://www.schema.org",
  "@type" : "LocalBusiness",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "United States",
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    "addressRegion" : "NY",
    "postalCode" : "12110",
    "streetAddress" : ""
  },
  "contactPoint" : {
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  },
  "image" : "itemscope itemtype=http://schema.org/ImageObject",
  "name" : "Twinstate Technologies",
  "openingHours" : "Mo, Tu, We, Th, Fr 08:00-17:00",
  "url" : "https://www.twinstate.com/"
}
```

```json
{
  "@context" : "http://schema.org",
  "@type" : "Corporation",
  "alternateName" : "Twinstate",
  "contactPoint" : {
    "@type" : "ContactPoint",
    "areaServed" : "US",
    "availableLanguage" : "English",
    "contactOption" : "TollFree",
    "contactType" : "customer service",
    "telephone" : "+18008338000"
  },
  "logo" : "https://www.twinstate.com/hubfs/RevAcc/Marketing/Brand%20Twinstate/50th%20Anniversary/Logo_50thAnn_BlackBG.png",
  "name" : "Twinstate Technologies",
  "url" : "https://www.twinstate.com"
}
```

```json
{
  "@context" : "http://schema.org",
  "@type" : "Corporation",
  "alternateName" : "TwinState/Voice.Data.Video.Inc.",
  "logo" : "https://www.twinstate.com/hubfs/Assets/logo-twinstate-black-text.png?t=1534937469161",
  "name" : "Twinstate Technologies",
  "sameAs" : [ "https://www.facebook.com/TwinstateTechnologies", "https://www.twitter.com/_Twinstate", "https://www.linkedin.com/company/twinstate-technologies" ],
  "url" : "https://www.twinstate.com"
}
```

```json
{
  "@context" : "http://schema.org/",
  "@type" : "WebSite",
  "alternateName" : "TWINSTATE//VOICE.DATA.VIDEO.INC",
  "name" : "Twinstate Technologies",
  "potentialAction" : {
    "@type" : "SearchAction",
    "query-input" : "required name=search_term_string",
    "target" : "https://www.twinstate.com/search?q=){search_term_string}"
  },
  "url" : "https://www.twinstate.com"
}
```