Resources

eBooks, Whitepapers, Research Papers, Manuals
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I.T. AND INFRASTRUCTURE Key Technology Investments in 2021

Your hands-on guide to technology implementation and investment strategy for a productive 2021. The nature of work has changed drastically in the past year. Identify what trends are becoming the normal and what you need to invest in to remain productive.

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COMMUNICATIONS UCaaS ROI Calculator Fill in the details of your existing communications solution below to view how a cloud-based solution can help you realize substantial cost savings. USE CALCULATOR
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INFORMATION SECURITY Guide to NY SHIELD Compliance

The NY SHIELD Act is affecting every business in New York State. Compliance can be tricky, but it doesn't need to be. Get up to speed on NY SHIELD compliance with this guide.

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I.T. AND INFRASTRUCTURE IT Department Cost Calculator

How much does it cost your business to run an internal IT department? Account for all the costs and make more informed IT decisions.

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COMMUNICATIONS Your Guide to Unified Communications

Businesses everywhere are placing an increasing emphasis on collaboration at the same time that employees everywhere are becoming more mobile.

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INFORMATION SECURITY Endpoint Protection Best Practices to Block Ransomware

In this guide, we review how ransomware attacks work, how they can be stopped, and best practices for configuring your endpoint protection to give you the best protection possible.

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I.T. AND INFRASTRUCTURE The What and Why of Cabling Do you understand how your cabling system works? Do you know what types of cables you use for different jobs? In our guide, we answer your questions by describing the basic tenets of cabling. DOWNLOAD
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COMMUNICATIONS Seamless Communications and Collaboration

Leverage business applications, embedded real-time communications and collaboration to create the connected mobile enterprise.

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INFORMATION SECURITY HIPAA Compliance Checklist

Basic HIPAA training and outdated manuals are not enough to help your business protect data and pass an audit. Learn all the steps you need to take to keep your business safe!

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I.T. AND INFRASTRUCTURE Should Your Company Outsource IT?

There are many considerations for SMBs thinking about moving their IT to another company. In this eBook, we’ve summed up the key factors to help you decide what’s best for your company. Let’s get started!

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I.T. AND COMMUNICATIONS 18 Tips to Make Remote Work Painless & Protected

IT has put in place many processes to make your lives streamlined and more secure in the office. If you’re working from home for the first time, this checklist can help you put similar processes in place to make your experience painless and protect your setup.

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INFORMATION SECURITY Real-World Examples of Social Engineering Attacks

In order for your business to remain safe from these human threats, you — and your employees — need to remain vigilant, and not just about the obvious infractions, but about the motive behind various interactions, from email receipt to package delivery.

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I.T. AND INFRASTRUCTURE IT Department Structure: Tips and Best Practices

Determine the best structure for your IT department depending on the size of your business and your needs. Download our ebook to access our best practices.

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COMMUNICATIONS Microsoft Teams Direct Routing Guide

Gain a full business calling experience for Office 365 users in Microsoft Teams.

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INFORMATION SECURITY Table of Experts: Data Theft

The Albany Business Review hosted four experts from TD Bank, STEADfast IT, Garnet River, and Twinstate Technologies to discuss data theft. The discussion was moderated by Sierra Kehn of the Albany Business Review. 

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