--- title: UCaaS - Power Your Communications from the Cloud | NY, VT, NH, ME description: Empower your organization with a cloud-based business phone system. Unified Communications as a Service can simplify, secure, and connect your organization. --- ![bg-office-group-of-people-talking-498623425](https://www.twinstate.com/hs-fs/hubfs/raw_assets/public/@marketplace/maka_Agency/POWER%20THEME/images/bgs/pwr-img_bg_office-group-of-people-talking.jpg?width=300&name=pwr-img_bg_office-group-of-people-talking.jpg) # UCaaS | UNIFIED COMMUNICATIONS AS A SERVICE Harness the power of Unified Communications securely and in the Cloud. ![bg-hero-ucc](https://www.twinstate.com/hs-fs/hubfs/bg-hero-ucc.png?width=300&name=bg-hero-ucc.png) ## WHY CHOOSE UCaaS? - Efficient collaboration - Enhanced mobile and remote user experience - Flexible and scalable to meet your needs - Immediate cost savings and optimized billing - Fast implementation and easy upgrades - IT staff can prioritize other business needs - Improved customer contact experience - Faster third-party integrations - Business continuity and security - Faster problem solving with expert tech support ### SCHEDULE A MEETING WITH AN EXPERT [![Let's Go to the Cloud](https://no-cache.hubspot.com/cta/default/6907413/60ccd921-c79a-4f9d-abfe-b2137e328a3e.png)](https://cta-redirect.hubspot.com/cta/redirect/6907413/60ccd921-c79a-4f9d-abfe-b2137e328a3e) ## 6 Reasons UCaaS Rocks Moving your communications & collaboration to the cloud is easy - and it comes with huge benefits. 1 Mobility Working in the office? Remotely? On a beach? Wherever you are, your UCaaS solution will move with you. Best part? No more giving out your personal cell number. 2 SCALABILITY Just like the tide - business can ebb and flow. If you're growing or consolidating, UCaaS is extremely flexible and quick. business. Add additional users in minutes, instead of days or weeks. 3 SURVIVABILITY Oh no! Power goes out? What happens to your phone system? No worries - UCaaS provides business continuity because telecom traffic can be re-routed very quickly during a power outage, network outage or server failure. One missed call can equate to lost revenue, but UCaaS can reduce, and possibly eliminate, missed calls completely. 4 REDUCED EXPENSES Because they run in the cloud, UCaaS solutions come with minimal capital expenditure. The existing hardware that ran your on-premise system is now in the cloud. Often times, the cloud will reduce operating costs because you don't have to invest in on-site infrastructure, pay increased energy bills or configure onsite phone system hardware. 5 SIMPLE ADMINISTRATION UCaaS portals allow on-demand movement dictated by you. Need to add, modify or delete users? Easy. Needs changed? Let's change your subscription. Done. Since this is real-time, you do not have to call your provider for assistance. You have the power. 6 INTER-OPERABILITY Using a CRM? UCaaS integrates seamlessly with CRMs and other systems. Simplifying more than just your communications. ### WHY TWINSTATE? ![TwinstateArrow_UCC_Yellow](https://www.twinstate.com/hubfs/TwinstateArrow_UCC_Yellow.png "TwinstateArrow_UCC_Yellow") We're Independent** We work with UCaaS providers all the time. We know them, and each of their special capabilities. We can help you find the right match. It's like match.com - but for phone systems. WE CARE** We've been in business for over 50 years. We understand how big an impact technology can have on a business, and we truly want our clients to succeed. Better business, together - that's our goal. We're Well rounded** There is so much that goes into a successful IT project. We have experts in almost every layer of an IT environment - from cables in the walls to the phones on your desk. It all works together, and we're able to make sure it's all working flawlessly. ### SCHEDULE A MEETING WITH AN EXPERT [![Let's Go to the Cloud](https://no-cache.hubspot.com/cta/default/6907413/60ccd921-c79a-4f9d-abfe-b2137e328a3e.png)](https://cta-redirect.hubspot.com/cta/redirect/6907413/60ccd921-c79a-4f9d-abfe-b2137e328a3e) ```json { "@context" : "https://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "United States", "addressLocality" : "Morrisonville", "addressRegion" : "NY", "postalCode" : "12962", "streetAddress" : "291 Rand Hill Road" }, "email" : "hello@twinstate.com", "knowsLanguage" : "en", "logo" : { "@type" : "ImageObject", "url" : "https://f.hubspotusercontent10.net/hubfs/6907413/Twinstate_March2020%20Theme/images/black-logo.svg" }, "name" : "Twinstate Technologies", "telephone" : "8008338000", "url" : "https://www.twinstate.com/ucaas" } ``` ```json { "@context" : "http://www.schema.org", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "United States", "addressLocality" : "Plattsburgh", "addressRegion" : "NY", "postalCode" : "12962", "streetAddress" : "291 Rand Hill Rd" }, "contactPoint" : { "@type" : "ContactPoint", "contactType" : "customer service", "telephone" : "+1-518-563-7100" }, "image" : "itemscope itemtype=http://schema.org/ImageObject", "name" : "Twinstate Technologies", "openingHours" : "Mo, Tu, We, Th, Fr 08:00-17:00", "priceRange" : "Telecommunications, IT and cybersecurity", "url" : "https://www.twinstate.com/" } ``` ```json { "@context" : "http://www.schema.org", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "United States", "addressLocality" : "Colchester", "addressRegion" : "VT", "postalCode" : "05446", "streetAddress" : "59 Rathe Rd Suite #105" }, "contactPoint" : { "@type" : "ContactPoint", "contactType" : "customer service", "telephone" : "+1-802-655-7300" }, "image" : "itemscope itemtype=http://schema.org/ImageObject", "name" : "Twinstate Technologies", "openingHours" : "Mo, Tu, We, Th, Fr 08:00-17:00", "url" : "https://www.twinstate.com/" } ``` ```json { "@context" : "http://www.schema.org", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "United States", "addressLocality" : "Concord", "addressRegion" : "NH", "postalCode" : "03301", "streetAddress" : "128E Hall Street" }, "contactPoint" : { "@type" : "ContactPoint", "contactType" : "customer service", "telephone" : "+1-603-230-9598" }, "name" : "Twinstate Technologies", "openingHours" : "Mo, Tu, We, Th, Fr 08:00-17:00", "url" : "https://www.twinstate.com/" } ``` ```json { "@context" : "http://www.schema.org", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "United States", "addressLocality" : "Latham", "addressRegion" : "NY", "postalCode" : "12110", "streetAddress" : "" }, "contactPoint" : { "@type" : "ContactPoint", "contactType" : "customer service", "telephone" : "+1-518-783-0912" }, "image" : "itemscope itemtype=http://schema.org/ImageObject", "name" : "Twinstate Technologies", "openingHours" : "Mo, Tu, We, Th, Fr 08:00-17:00", "url" : "https://www.twinstate.com/" } ``` ```json { "@context" : "http://schema.org", "@type" : "Corporation", "alternateName" : "Twinstate", "contactPoint" : { "@type" : "ContactPoint", "areaServed" : "US", "availableLanguage" : "English", "contactOption" : "TollFree", "contactType" : "customer service", "telephone" : "+18008338000" }, "logo" : "https://www.twinstate.com/hubfs/RevAcc/Marketing/Brand%20Twinstate/50th%20Anniversary/Logo_50thAnn_BlackBG.png", "name" : "Twinstate Technologies", "url" : "https://www.twinstate.com" } ``` ```json { "@context" : "http://schema.org", "@type" : "Corporation", "alternateName" : "TwinState/Voice.Data.Video.Inc.", "logo" : "https://www.twinstate.com/hubfs/Assets/logo-twinstate-black-text.png?t=1534937469161", "name" : "Twinstate Technologies", "sameAs" : [ "https://www.facebook.com/TwinstateTechnologies", "https://www.twitter.com/_Twinstate", "https://www.linkedin.com/company/twinstate-technologies" ], "url" : "https://www.twinstate.com" } ``` ```json { "@context" : "http://schema.org/", "@type" : "WebSite", "alternateName" : "TWINSTATE//VOICE.DATA.VIDEO.INC", "name" : "Twinstate Technologies", "potentialAction" : { "@type" : "SearchAction", "query-input" : "required name=search_term_string", "target" : "https://www.twinstate.com/search?q=){search_term_string}" }, "url" : "https://www.twinstate.com" } ```